Direct Billing

Insurance Companies We Direct Bill

• Blue Cross

• Sun Life

• Manulife

• Canada Life (formerly Great West Life)

• Industrial Alliance

• Dejardins

• Claims Secure

• Chambers of Commerce

• Johnson Inc.

• Johnston Group Inc.

• First Canadian

• Maximum Benefit

• CINUP

• Cowan

• GroupHealth

• Manion

• Cooperators

• Nexgen

• Telus Adjudicare

• GSM

Direct Billing Form

The digital Direct Billing Form MUST be filled out in order for us to direct bill for you. This form is available through Jane, our online booking system. Please inquire with our front desk team if you need this form emailed to you.

Direct Billing Policy

• As the level of insurance coverage vary from company to company, treatments may or may not be covered. Please check with your insurance provider prior to booking.

• Patients are always responsible for paying the full treatment cost even if they thought they were covered by their insurance company, if their insurance got declined, maxed out, or terminated.

• Insurance submissions that come back as Pending/for Review: if we do not get an immediate answer from your insurance company, we will have to collect the full amount of the visit and re-submit your claim to be payable to Insured Member. Any amounts covered by your insurance will be paid directly to you in 5-7 business days. 

• We do not direct bill to Seconday Insurance. If there's a co-pay amount, we will collect that amount up-front from you and provide a receipt for you to submit to your secondary insurance company yourself.